Knowledge Base

FTP User Management – PixelLegion

FTP User Management – PixelLegion Control Panel

The PixelLegion Control Panel allows you to securely manage FTP access, create additional FTP users, and configure their access permissions.

FTP Security

FTP data is transmitted unencrypted by default, making it vulnerable to hackers.

Recommended solution: Use FTPS (FTP over SSL) in explicit mode
FTPS settings can be found in your FTP client. In FileZilla, you can access these settings via the Server Manager.

Important: DO NOT confuse FTPS with SFTP!
SFTP (Secure File Transfer Protocol) is not FTP but rather a feature provided by the SSH server. To use SFTP, SSH access is required, which may not be included in your hosting plan.

Main FTP Login

Use the same credentials as provided in the PixelLegion Control Panel welcome email.

Default Folder Structure:

• cgi-bin – CGI and Perl script execution
• logs – Stores access and error logs for websites
• tmp – Temporary file storage
• www – Publicly accessible web files

Security Note:
Avoid setting 777 file permissions, especially inside the www directory, as it poses a security risk. PHP runs under your user ID, allowing it to write files without needing broad permissions.

Managing Additional FTP Users

Create a New FTP User

1. Optionally, enter a description for the FTP user.
2. Select the user’s home directory:
   • Enter a new directory (auto-generated).
   • OR select an existing directory using the "Open Folder Explorer" button.
3. Set a password or have one generated.
4. Click Create FTP User.

FTP User Management Actions

• Edit User – Modify the home directory or password.
• Delete User – A security prompt will appear before deletion, allowing you to decide whether to remove the home directory.
• Bulk Delete – Select multiple FTP users and click "Delete Selected".